Privacy Policy
Last updated: 26 January 2026
PWS Digital Limited ("we", "us", "our"), trading as ProWebSmith, is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or engage our services.
1. Who We Are
- Company Name: PWS Digital Limited
- Trading Name: ProWebSmith
- Company Number: 16900490
- Registered Address: 75 Maygrove Road, West Hampstead, London, NW6 2EG
- Email: contact@prowebsmith.com
For the purposes of UK data protection law, PWS Digital Limited is the data controller for personal data collected through this website and our general business communications.
2. What Personal Data We May Collect
Depending on how you interact with us, we may collect and process the following types of personal data:
a) Enquiries and communications
- Name
- Email address
- Phone number (if provided)
- Any information you choose to provide in messages or scoping briefs
b) Client, project, and billing information
- Contact details
- Company or business entity details
- Billing and invoicing records (processed securely via Stripe)
- Project-related content or materials provided to us
c) Technical and usage information
- IP address and approximate geographic location
- Browser and device technical telemetry
- Pages visited and interactions with the website
3. How We Collect Your Data
We collect personal data when you:
- Submit an enquiry or project scoping form on our website
- Contact us by email, WhatsApp, or phone
- Engage us to provide bespoke software, web design, or digital infrastructure
- Use or browse our website (through cookies and server telemetry)
4. How and Why We Use Your Data
We use personal data strictly for legitimate operational purposes, including:
- Responding to project scoping requests and consultative inquiries
- Engineering, managing, and delivering agreed software deliverables
- Preparing architectural proposals, milestone schedules, and invoices
- Administering client CRM relationships and ongoing maintenance SLAs
- Complying with statutory accounting and UK corporate governance obligations
5. Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent – where you choose to contact us or submit information
- Contractual necessity – where data is required to deliver agreed software and services
- Legitimate interests – where processing is necessary for operational security and customer service
6. Security and Data Protection
We implement enterprise-grade technical safeguards to protect all personal data, including encrypted cloud databases (Google Cloud / Firebase), SSL/TLS HTTPS transport encryption, restricted role-based IAM access, and automated security audits.
7. Your Rights Under UK GDPR
Under UK data protection regulations, you have the right to:
- Request access to your stored personal data
- Request correction or deletion of your personal records
- Object to or restrict specific data processing activities
- Request data portability in a machine-readable format
8. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our data compliance lead directly at contact@prowebsmith.com.